Privacy Policy

General

Thank you for joining Eduemore online learning platform. We respect your privacy and want you to understand how we collect, use and share your personal data. This Privacy Policy encompasses our data collection practices and your rights to access, correct, or restrict our use of your personal data. This Privacy Policy was developed on December 1, 2020. Unless we state otherwise or refer to a different policy, this Privacy Policy applies when you visit or use the Eduemore website, mobile applications, or related services (the “Services”). By using our services, you agree to the terms of Eduemore Privacy Policy. You should not use our services, platform or mobile apps if you do not agree with this Privacy Policy. Your privacy is of paramount importance to us. Therefore, we have developed and put in place this Privacy Policy for you to understand how we collect, use, communicate and disclose your Personal Data. The following outlines our privacy policy.

Data collection and usage

When your register with Eduemore as a student or an instructor, we will ask you for Personal Data during the registration process. “Personal Data” refers to information that is identical to you and that can be used to contact or individually identify you from others. This information may be sensitive and identical from person to person. This may include, but is not limited to, your full name, email address, current residential address, date of birth, social media profiles, gender, course data, student payment data, parents’ contact details, etc. The data listed above is stored by us securely and associated with your Eduemore account.

For instance, in order to send you notifications from Eduemore, we may require your email address or mobile number. To provide you with additional services, we may also request your full name, current residential address, and parents’ contact details, etc. Students must keep in mind that, this information is visible to the instructors of classes that you sign up for which will help instructors coordinate their classes and provide you better and personalized service.

We will not give your Personal Data to third parties except with your consent or as otherwise set forth in this privacy policy. In some cases, we may be obligatory to disclose your Personal Data when required by law or when we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process to protect our interests or the safety of others.

In addition, we may provide Personal Data to employees, consultants or other parties for the purpose of processing such information on our behalf. In such circumstances, we require that these parties agree to protect the confidentiality of such personal data and to comply with the terms of this Privacy Policy. We may use your Personal Data to operate our business, improve and to provide personalized services to our students and instructors.

Voluntary disclosure

Any Personal Data that you voluntarily disclose in public areas such as your profile page, becomes publicly available. Such information can be collected and used by other users for any reason. If you need assistance with controlling your account privacy settings or with deleting content, please contact our support team. Removal of some content may not ensure complete removal of the content or information. Some content may be invisible to others but remain on our servers. You should be cautious before disclosing your Personal Data via these or any other public areas.

Security

Eduemore takes appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures may vary based on the sensitivity of the data. However, no system can be 100% secured. Also, we cannot guarantee that communications between us, the Services, or any information provided to us will be free from unauthorized access by third parties. Protection of your password is a vital part of our security system. It is your sole responsibility to protect it and you should not share it with any third party for any reason. If you believe your password or user account has been compromised, you should change it immediately and contact our support team for any assistance.

Cookie policy

We use your IP address to administer our Services, to help diagnose glitches with our server, and to analyze traffic patterns on the Services. Cookies and similar technologies are also being used to enable our servers to recognize your web browser and analyze how and when you visit and use our Site and Services. The main purposes are to analyze trends, learn about our user base and improve our Services. For instance, we use Cookies to save your password, so you are not required to re-enter it each time you visit our website.

Cookies are small files which are placed on your computer, mobile phone, tablet, or similar device when you use that device to visit our website. We sometimes combine information collected through Cookies, that is not Personal Data, with Personal Data that we have collected about you. We may also sometimes combine your personal data, which we collected from you, with information received from third parties for the provision of better and personalized service.

Some Cookies may be placed by a third party on your device and may provide your personal data to us. Those data may include, but not limited to, your browsing habits such as your visits to our Site, the pages and services you have visited and the links and advertisements you have clicked, etc. These Cookies can be used to identify your interests, to target advertisements to you and to determine whether certain third-party services are being used. However, we do not control third-party Cookies.

We use the following types of Cookies:

Security: cookies that are used to protect against fraudulent logins and prevent unauthorized use of your user account.

Preferences: cookies that remember data about your browser and preferred settings in your account.

Session State: cookies that track your interactions with the Services which would help us improve those.

Functional: cookies that store functional settings like the volume level for videos, etc.

You can always choose whether to accept these cookies or not. This can be done through your settings of the internet browser. We believe that most browsers have an option for turning off the Cookie feature. Accordingly, this will prevent your browser from accepting new Cookies.

Other sites

The lessons and other services in Eduemore may contain links to external websites or other services. We are not responsible for the privacy policies and practices of those websites or service providers. You are advised to review the privacy policies of each such website or service and make sure those websites and services are safe and secured before providing any Personal Data. For instance, payments for purchasing lessons are processed through third party payment agents and all such information that is provided for the completion of the payment is subject to privacy policies of those payment processors.

Instructors

Your student profile is visible to the instructors. As part of our Terms of Use, Eduemore instructors agree not to use students’ personal Data for any purpose other than those explicitly specified in the instructors' terms and instructor handbook. However, you should keep in mind that we are not a party to any transaction between you and the instructor and those instructors are not the employees of Eduemore. As a result, we will not be able to control their actions and cannot be held liable for any actions that they may take.

Your rights

You have certain rights with respect to the use of your personal data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update or terminate your account from within our Services and can also contact us for any requests about your personal data management. If Parents believe that we have unintentionally collected personal data about their child, they should contact us for help deleting that information.

Updates to the Privacy Policy

We may make material changes to this Privacy Policy at any time. We will notify you immediately if we make material changes in the way we collect or use personal information. Use of personal data is subject to the Privacy Policy which is in effect at the time such personal data is collected.

Please contact our support team with any questions or concerns relating to the Privacy Policy and under certain conditions, you may also be entitled to appeal binding arbitration for complaints not resolved by other means.